Find a Vaca / Terms & SMS Terms
Effective date: June 13, 2026
These Terms apply to the Find a Vaca website, guest support communications, and SMS guest-support program. "Find a Vaca," "we," "us," and "our" refer to TPFTN Ventures LLC, doing business as Find a Vaca. Property reservations may also be governed by the terms of the booking platform, rental agreement, house rules, or property-specific guide provided to confirmed guests.
Find a Vaca provides stay-related information and guest support for short-term rental homes. Messages may include arrival help, house instructions, Wi-Fi or amenity support, checkout reminders, maintenance escalation, lost-item follow-up, and other guest service communications.
Find a Vaca Guest Support SMS Program, operated by TPFTN Ventures LLC d/b/a Find a Vaca.
By providing your mobile number and opting in, you consent to receive conversational SMS messages from Find a Vaca related to your stay. Consent is not required to book or stay at a property. Guests may contact us through the booking platform or by email instead.
Most guests opt in by texting our SMS guest-support number, (865) 365‑3994, after receiving it from their host (for example, in check-in instructions, a house guide, or a welcome message), or by replying to a host-sent invitation to text. Guests who don't yet have the number may instead email us their name and reservation reference; our text confirming that request, once replied to, is the opt-in.
Message frequency varies based on your stay, guest-support needs, and whether you initiate a conversation.
Message and data rates may apply.
Reply STOP to unsubscribe from SMS messages. Reply HELP for assistance. You may also contact us at support@findavaca.com.
Carriers are not liable for delayed or undelivered messages.
Your privacy matters. Please review our Privacy Policy.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes, at any time.
Guests agree not to misuse guest support channels, send unlawful content, or interfere with the operation of our website, messaging systems, or property-management tools.
Our SMS line is not a substitute for emergency services. In an emergency, call 911 first.
Questions about these Terms may be sent to support@findavaca.com.