Find a Vaca is a hospitality brand for short-term rental homes across the United States. We help confirmed guests access arrival details, house information, local tips, and responsive support during their stay.
Our goal is simple: clean homes, clear instructions, and fast support when guests need help.
Confirmed guests receive check-in instructions, access details, and a full house guide ahead of their stay.
Wi-Fi, amenities, local recommendations, and direct support if anything comes up while you're there.
Simple checkout reminders, and an easy way to reach us afterward for lost items or follow-up.
Every property we support is set up to make a guest's stay feel effortless.
Comfortable, well-equipped properties chosen and maintained with guests in mind.
A house guide covering Wi-Fi, amenities, and how things work, so guests aren't left guessing.
A real way to reach us if something needs attention during a stay.
Our guest support line is here to help with stay-related questions and on-the-ground help, including:
Our SMS guest-support number is (865) 365‑3994. Most guests receive it directly from their host — for example, in check-in instructions, a house guide, or a welcome message. Texting that number, or replying to a host-sent invitation to text, is how a guest opts in to the program.
You can also email us your name and your property or reservation reference, and we'll text you to confirm and get you set up — that confirmation reply is your opt-in. You can opt out at any time by replying STOP.
Sample messages you may receive: